Director of Operations, MRA
Award-Winning Patient Access Center
At Midstate Radiology Associates, we are constantly evolving and challenging ourselves to create a better patient experience for you. That’s why we’ve invested in patient-focused amenities, such as our new best-in-class Patient Access Center. One centralized phone number unlocks the entire organization: Every location, appointment scheduling, follow-ups… all patient services!
Midstate Radiology Associates has been certified by BenchmarkPortal as a Center of Excellence, one of the most prestigious awards in the customer service and support industry. BenchmarkPortal awards this designation to customer service contact centers that rank in the top 10 percent of those surveyed, based on best-practice metrics drawn from the world’s largest database of objective and quantitative data.